How you can block your Idea Sim and Connection? Heres what you need to know

Lost your Idea SIM card? You will have to immediately block the SIM card and deactivate the service. This way, you can prevent your SIM card from fraudulent usages. Check out how to block your Idea SIM card and its connection.

Updated: May 25, 2020 16:09 IST

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Niranjani Jesentha Kumari P

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Two Ways to Block your Idea SIM.

Both prepaid and postpaid Idea SIM can be blocked online to prevent the SIM from fraudulent usage. Below mentioned are the steps that should be followed to block the Idea Cellular SIM card online and through customer care service.  

How To Block Idea SIM Card Online 

To block your Idea SIM card online, follow the below-mentioned step-by-step-procedure. 

  • Visit www.ideacellular.com 

  • You will find the chat icon at the bottom right corner. 

  • Click on the icon to live chat with the customer care executive and provide details such as your phone number, email address, name, and query type. 

  • An Idea customer care representative, will respond to you. Provide the person with the Idea number you want to block 

  • Once you answer a few questions such as the last recharge amount, your identity, and last dialed numbers, your Idea SIM card will be blocked immediately.

How to Block Idea SIM Through Customer Care 

  • To block your Idea SIM card number via Idea customer care, you need to dial 198 or 12345. 

  • Inform the customer care representative that you lost your Idea SIM. 

  • Your SIM card will be blocked only after verifying your identity by asking you a few questions. Do note that the call will be charged 50p for 3 minutes if you call 12345. 

  • As you have already lost your Idea mobile number, you can call the customer care from another number belonging to other mobile networks as well. In doing so, you will have to dial the 10-digit number specific to your region.

Get a new Idea SIM

You can get a new Idea SIM card by visiting your nearest Idea service center. Carry the necessary documents with you that will be needed for SIM registration.

 

How to block Idea SIM- FAQ

1. What are the two ways to block your Idea SIM? 

Both prepaid and postpaid Idea SIM can be blocked online to prevent the SIM from fraudulent usage. Below mentioned are the steps that should be followed to block the Idea Cellular SIM card online and through customer care service.  

2. How to get a new Idea Sim?

You can get a new Idea SIM card by visiting your nearest Idea service center. Carry the necessary documents with you that will be needed for SIM registration.

3. How to Block Idea SIM Card Online? 

To block your Idea SIM card online visit the official website of Idea. An Idea customer care representative, will respond to you. Provide the person with the Idea number you want to block. Once you answer a few questions such as the last recharge amount, your identity, and last dialed numbers, your Idea SIM card will be blocked immediately.